Business Telephony

Phoenix Telephony specialises in VOIP Telephony, that is telephony over an internet connection. In out world of hybrid working this is absolutely vital for virtually any business.

VOIP Telephony for business can be delivered via a wired desk phone, a wireless desk phone, a headset, a DECT "walkabout" wireless phone, an App on your PC/laptop/Mac or mobile; or indeed a combination of these depending on where you are and what you are doing. Basically, as long as you have a way of answering and making a telephone call, then we can deliver that call.

But telephony for business is much more than telephone calls. Its also:

• Intelligent call routing that can be varied by day and time
• Automated features like IVR, Auto Attendant, and forwarding on busy, no answer and schedules
• Call Queuing to enable few staff to manage more calls
• Greetings and voicemails, including voicemail to email
• Call Recording
• Call reports and statistics
• Inbound telephone numbers for marketing and projects
• Telephone number ranges from different areas and countries

And the list goes on.

Business Telephony should enhance your business, does your current solution enhance your business ? If not call 01227 200625 or email ask@telephoneskent.com 

 

Welcome to Telephony from Phoenix Link

At Phoenix Link UK, we specialize in VOIP telephony, bringing telephony services over the internet. In today's hybrid working environment, this is essential for virtually any business. Many of our clients now use softphone applications on their PC, laptop, Mac, or smartphone, rather than traditional desk phones. However, we offer a variety of endpoint combinations to suit your business needs.

Flexible VOIP Telephony Solutions
Our VOIP telephony solutions for business can be accessed through various devices:

Wired desk phones
Wireless desk phones
Headsets
DECT "walkabout" wireless phones
Softphone applications on PCs, laptops, Macs, or mobiles
No matter how you prefer to answer and make calls, we have a solution that fits your needs.

Beyond Basic Telephony
Business telephony is more than just making and receiving calls. Our advanced features include:

Intelligent call routing by day and time
Automated features like IVR, Auto Attendant, and forwarding on busy, no answer, and schedules
Call queuing to allow a small team to manage a higher volume of calls
Customized greetings and voicemails, including voicemail to email
Call recording for quality and compliance
Detailed call reports and statistics
Inbound telephone numbers for marketing and projects
Telephone number ranges from different areas and countries
Enhance Your Business with Phoenix Link UK telephony solutions

Your telephony solution should enhance your business operations. If your current solution isn’t meeting your needs, contact us today. Call us at 01227 200625 or email ask@telephoneskent.com.

For all your telephony support needs in Kent, Phoenix Link UK is your go-to solution provider.