Business Telephony

Cloud-Hosted VoIP Telephony from Phoenix Telephony

At Phoenix Telephony, we specialise in CallSwitch One — a powerful hosted VoIP telephony platform that delivers business-grade communication over your internet connection. In today’s world of hybrid and remote working, flexible, internet-based telephony isn’t just helpful — it’s essential.

Flexible Communication, Wherever You Are
VoIP telephony isn’t tied to one device. You can take and make calls using:

Wired or wireless desk phones
DECT walkabout handsets
Headsets for hands-free use
Softphone apps on your PC, laptop, Mac, or mobile device
No matter where you are — in the office, at home, or on the move — we ensure you stay connected.

 
Business Telephony is More Than Just Making Calls
Modern business telephony should empower your team and enhance customer experience. With our VoIP solutions, you get a rich suite of features:

Intelligent call routing based on time and day
Auto Attendant (IVR) to direct calls efficiently
Forwarding rules for busy, no-answer, or scheduled times
Call queuing to help small teams manage high call volumes
Custom greetings & voicemail, including voicemail-to-email
Call recording for training and compliance
Inbound numbers for marketing, campaigns, and projects
Local, national, and international number ranges
…and that’s just the beginning.

 
Is Your Current Phone System Working for You?
Business telephony should add value — improving efficiency, communication, and customer experience. If your current solution isn’t delivering, let’s talk.

📞 Call us: 01227 200625
💬 WhatsApp: 01227 314075
📧 Email: ask@telephoneskent.com